FAQ

Do you take breaks?

No. Our DJ staff will perform continuously throughout the night. From our scheduled start time until your party is over, the music will be playing (unless of course you request a break for some other reason).

Can we choose the music to be played at our event?

Our services are based solely upon what you want them to be. We have learned that keeping your crowd alive depends on a lot of things including the type of music, type of mix, DJ personality, atmosphere, etc…but not just the music. We provide you with a fillable PDF file for creating a Song List for your event, and you submit it to our staff 1 week before your event. Taking the time to submit 1 or more lists will greatly increase your chances of a successful event and also allow your DJ to customize the music at your event.

Can we have a “do not play” list?

Yes. This may be just as important to you and your event. You may also create a do not play list from Planner Package and send it to us in the same manner.

What if we want a song that you don’t have?

Our music collection spans thousands of songs from several decades. Often a client will want a song that is somewhat obscure and we may not have it. If this is the case there are two options: you may either supply us with the CD or MP3 file before the event so that we may check it for scratches and insert it into the playlist, or (if you do not own a legal copy) we will obtain that song before your event. Just give us advance notice if we need to find a song. If you give us a CD we will return it to you at the end of the night.

How loud do you play the music?

One of the greatest concerns of bands and DJs is that the music is too loud. This will not be the case with our services. During your cocktail and dinner hours we will play soft and relaxing background music. The sound will be as evenly dispersed throughout the hall as possible. We will make sure that your guests can hear both themselves talking and the background music. When it comes time for dance music we will adjust accordingly. Speakers may be repositioned. Our staff will adjust the equalization of the music in order to get the right sound for the specific room. We will focus the music in the dance floor area. This means that while the volume is loud enough to dance to on the floor, the rest of the room will be able to continue to hear themselves socialize.

Do you have backup equipment?

Sonic Sensations has numerous backups of equipment, cables, and bulbs on-hand to ensure the music and lights keep going. We always have 3 backup systems for music alone if any device was to fail. Our equipment and staff are very dependable. If something does fail, it can be easily fixed or switched without you and your guests even knowing. If something major happens (which it never has) an off duty employee may be called upon to provide additional reinforcement.

Do you provide a light show?

Our light shows are second to none! We will help you select a lightshow appropriate to your event. It may be a simple, elegant show, or a concert-like show complete with Intelligent lighting with moving heads and multiple shapes and colours. We have very specialized lighting that can display text along a surface, like a wall, of anything you would like it to say. We also coloured uplighting and special effect lighting to produce water or fire type effects. The ultimate decision is up to you. We have the ability to provide almost any type of lighting available in the market today. We only charge extra for the very specialized lighting, and this would be discussed before your event, however standard lighting is no extra charge!

How interactive are your DJs?

This is another great concern of all customers. The answer is simple: our DJs are as interactive as you want them to be. They can be background figures that keep the attention on the bridal party, completely outgoing, or any level that you desire. We are professional entertainers and can handle your requests without a problem. However, you will never hear your DJ yelling or singing into the microphone. We still maintain a degree of professionalism no matter how outgoing you want us to be. We will use our skills professionally and never steal the spotlight.

How experienced are your entertainers?

Myself DJ Dean, Owner of Sonic Sensations. I have 13 years in the entertainment/multimedia industry. I have a Diploma in AV Multimedia Production with High Honours from Seneca College. I have DJ’d 100’s of various types of events and can accommodate any event request! All of our entertainers are hand selected and trained. We have many levels of staff available. They have also served as assistants and received on the job training. Our apprentice DJs surpasses most of the DJs (regardless of experience). Apprentice DJs are available at competitive rates. If you require nothing but the best, the our senior staff is here to cater to you. We take pride in providing quality service to all of our customers.

Will my DJ be drinking at my event?

Besides it not only being a liability issue, our company does not allow any of our entertainers to consume alcohol before or during any event. We are strict on this policy and you have nothing to worry about. We are professionals and act accordingly.

Are you insured?

Most quality banquet facilities require entertainment companies to be fully insured. We are covered by a $2,000,000 aggregate liability insurance policy. You and your guests are protected by our service. This gives you the security of knowing that you, your friends, your family and the facility are taken care of by a professional company that cares enough to be prepared. We are also certified members of both the Canadian Disc Jockey Association (CDJA) and the Canadian Professional Disc Jockey Association (CPDJA). We are also embers of the AVLA now known as Connect Music Licensing for a legal music library.

Does the DJ expect tipping/gratuity?

While it is common to tip the entertainment industry, it is not mandatory. Our staff is well paid from your fees. However, if your DJ surpasses your expectations and you wish to tip, a 5-15% tip would be considered extremely generous and taken as a great compliment.

Should we feed the DJ?

This is another common question. The answer is up to you. Our DJs are often at your location for 8 hours or more after setup and takedown time is included. Please let us know if you will be feeding the DJ so that if you are not we can stop and pick something up on the way to your event. If you do provide your DJ staff with food they will be very grateful.

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